Section 1557 Policy – Nondiscrimination and Accessibility Requirements Notice

Section 1557 Policy – Nondiscrimination and Accessibility Requirements Notice

HealthCare Access Maryland (HCAM) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. HCAM does not exclude people or treat them differently, because of race, color, national origin, age, disability or sex.

HealthCare Access Maryland:

  • Provides free auxiliary aids and services to people with disabilities to communicate effectively with us, such as qualified sign language interpreters and written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language assistance services to people whose primary language is not English, such as qualified interpreters and information written in other languages

If you need these services, contact:

Elsie Goodwin, Vice President of Operations
Phone: 410-500-4742
Fax: 301-637-0947
MD Relay TTY: 7-1-1 or 800-735-2258
Email: civilrights@hcamaryland.org
Mail: One North Charles Street, Suite 900, Baltimore, MD 21201

If you believe HealthCare Access Maryland has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability or sex, you can file a grievance in writing by mail or email with Lisa Schaefer, Civil Rights Coordinator. If you need help filing a grievance, Ms. Schaefer is available to help you.  Ms. Schaefer’s contact info is below:

Lisa Schaefer, Civil Rights Coordinator
Phone: 410-949-2883
Fax: 410-558-6657
MD Relay TTY: 7-1-1 or 800-735-2258
Email: lschaefer@hcamaryland.org
Mail: One North Charles Street, Suite 900, Baltimore, MD 21201

You also may file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: U.S. Department of Health and Human Services, 200 Independence Avenue SW., Room 509F, HHH Building, Washington, DC 20201; 1-800-868-1019; 800-537-7697 (TDD). Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

 

Interpreter Services are available for free.

 

Help is available in your language: 410-500-4710 (TTY: 800-735-2258).

These services are available for free.

Español/Spanish

Hay ayuda disponible en su idioma: 410-500-4710 (TTY: 800-735-2258). Estos servicios están disponibles gratis.

አማርኛ/Amharic

እገዛ በ ቋንቋዎ ማግኘት ይችላሉ፦: 410-500-4710 (TTY: 800-735-2258)።እነዚህአገልግሎቶችያለክፍያየሚገኙነጻናቸው

العربية/Arabic

ملحوظة:  إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان.  اتصل برقم

410-500-4710

:رقم هاتف الصم والبكم

800-735-2258

 中文/Chinese

用您的语言为您提供帮助：410-500-4710 （TTY: 800-735-2258）。这些服务都是免费的

فارسی/Farsi

توجه: اگر به زبان فارسی گفتگو می کنید، تسهیلات زبانی بصورت رایگان برای شما

تماس بگیرید.   4105004710 (TTY: 800-735-2258)  فراهم می باشد. با

Français/French

Vous pouvez disposer d’une assistance dans votre langue : 410-500-4710 (TTY : 800-735-2258). Ces services sont disponibles pour gratuitement.

ગુજરાતી/Gujarati

તમારીભાષામાંમદદઉપલબ્ધછે: 410-500-4710 (ટીટીવાય: 800-735-2258). સેવાઓમફતઉપલબ્ધછે.

kreyòl ayisyen/Haitian Creole

Gen èd ki disponib nan lang ou: 410-500-4710 (TTY: 800-735-2258). Sèvis sa yo disponib gratis.

Igbo

Enyemaka di na asusu gi: 410-500-4710 (TTY: 800-735-2258). Ọrụ ndị a dị na enweghi ugwo i ga akwu maka ya.

한국어/Korean

사용하시는 언어로 지원해드립니다: 410-500-4710 (TTY: 800-735-2258). 무료로 제공 됩니다.

Português/Portuguese

A ajuda está disponível em seu idioma: 410-500-4710 (TTY: 800-735-2258). Estes serviços são oferecidos de graça.

Русский/Russian

Помощь доступна на вашем языке: 410-500-4710 (TTY: 800-735-2258). Эти услуги предоставляются бесплатно.

Tagalog

Makakakuha kayo ng tulong sa iyong wika: 410-500-4710 (TTY: 800-735-2258). Ang mga serbisyong ito ay libre.

اردو/Urdo

خبردار: اگر آپ اردو بولتے ہیں، تو آپ کو زبان کی مدد کی خدمات مفت میں دستیاب ہیں ۔ کال کریں -4105004710  (TTY: 800-735-2258).

Tiếng Việt/Vietnamese

Hỗ trợ là có sẵn trong ngôn ngữ của quí vị 410-500-4710 (TTY: 800-735-2258). Những dịch vụ này có sẵn miễn phí.

yorùbá/Yoruba

Ìrànlọ́wọ́ wà ní àrọ́wọ́tó ní èdè rẹ: 410-500-4710 (TTY: 800-735-2258). Awon ise yi wa fun o free.